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STO not working on my comp
Posted: Fri November 20th, 2015 1:50 am
by sliptooth
Hey guys! I looking for a lil help. STO is constantly crashing on my system. I've read online about issues and fixess other people have had or did. but for some reason I cannot nail down what is going on. I never had issues like this before. Anybody have in sight or fixed their own issues??? Im running an i5 chip on a gigabyte board with 16 gb ram and a gtx 460 card. This is very frustrating that i cant play.
Thanks!
Re: STO not working on my comp
Posted: Fri November 20th, 2015 4:11 am
by cmdraftbrn
game file could be corrupted. have the launcher to a forced verify.
open the launcher, click options, tgo to where it says patching and click force verify.
this is the best place to start.
Re: STO not working on my comp
Posted: Fri November 20th, 2015 4:03 pm
by QorDaq
Also, and I know this sounds a bit crazy, but, make sure your video drivers are up to date. It seems that Cryptic builds (reasonably so), with recent drivers in mind? I don't know how much of a thing that is, but there are two things I have noticed with updates, 1) when they are big, and New Dawn introduced three significant systems recently--Admiralty, Dry Dock, and splitting traits--each of which ties into existing systems so changing those probably changed major elements of those systems. And 2) New stuff brings more people into the game which means Cryptic's servers keeping up with a lot going on at once.
As to the later, I always have server issues for a few weeks after new stuff is added to the game. Including server not responding and similar.
For the former, updated video drivers have historically helped with a variety of my post release performance issues in game.
All of that said, I am not a computer guy, my knowledge is less than expansive and all of this is nothing more than my own anecdotal offerings--regardless, I hope that you can sort it out.
maj!
Re: STO not working on my comp
Posted: Sat November 21st, 2015 1:23 am
by sliptooth
thanks guys
Re: STO not working on my comp
Posted: Sat November 21st, 2015 6:32 am
by Merlin
Any solution on this yet? When is it crashing, at what point, loading, in game etc?
Re: STO not working on my comp
Posted: Sat November 21st, 2015 1:41 pm
by sliptooth
no no solution yet. it is crashing during mid game randomly. I have been reading about the directx issue with 11 vs 9. but i still cant seem to nail down the issue.....
Re: STO not working on my comp
Posted: Sat November 21st, 2015 2:36 pm
by Merlin
Anything in event viewer for errors or logs, or in the crash files in the sto directory.
I'd guess drivers or maybe bad memory. Run a memory check and verify all drivers are up to date, mainly video.
Re: STO not working on my comp
Posted: Sun November 22nd, 2015 3:34 am
by sliptooth
drivers are all up to date... here is what i got in the log. no clue what it means.
151112 13:08:11 354 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151112 20:32:36 293 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151113 18:00:01 321 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151113 19:43:06 323 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151113 21:30:35 294 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151113 21:36:11 294 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151113 22:07:04 300 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151114 10:59:41 324 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151114 23:25:45 354 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151115 10:49:45 330 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151116 10:47:37 324 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151116 23:48:58 334 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151117 10:54:49 325 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151118 12:29:40 324 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151118 23:55:08 331 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151120 10:51:51 324 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151121 11:50:03 324 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
151122 01:31:34 325 Client[0 [NOENT]]: GSM_Quit(). Reason: emEditorMain or utilitiesLibShouldQuit()
Re: STO not working on my comp
Posted: Sun November 22nd, 2015 6:21 am
by Merlin
http://isboxer.com/forum/viewtopic.php?f=24&t=4080
Does anything here sound familiar. If possible try reducing graphics settings to minimum, or try removing a ram module and see what happens. Try each seperately, then swap ram one at a time and try again.
Re: STO not working on my comp
Posted: Sun November 22nd, 2015 6:26 am
by Merlin