Edit: Solution to Mac Users.
Posted: Tue January 12th, 2010 5:21 am
Not sure if anyone else runs a Mac, but if they do let me save you a massive headache. Below is a link that will allow you to get a program to download from FilePlanet.
http://support.fileplanet.com/ics/suppo ... eptID=3232
http://support.fileplanet.com/ics/suppo ... eptID=3232